candid8

Fortify Your Communication Network with Confidence: Candid8's VOIP Security and Optimization Servicese

Solution Overview

What we do

Our team partners with businesses to provide them with modern business communication platforms that can provide workflow flexibility and help improve overall productivity.

Voice over Internet Protocol (VoIP)

Why we do it

Traditional phone systems are becoming outdated and unreliable. That’s one of the reasons we believe it’s important for businesses to adopt newer, proven solutions like VoIP. VoIP technologies can help you stay productive and competitive in a crowded market space.

How we do it

We partner with VoIP providers and continuously monitor the market for any advancements or updates. Once implemented, we provide the client-side management and security needed to utilize the VoIP technology most effectively. We want our clients to have simple, secure access to the most innovative and efficient communication tools available.

Target Market

The ideal clients for this service are any small to mid-size companies wishing to move away from outdated landline phone solutions or those businesses wishing to upgrade to a pro-business VoIP communications platform with a full slate of modern features.

Top Customer Pain Points

  • Rising costs of traditional phone systems
  • Constant technical issues and downtime
  • Need for a more scalable and flexible communication solution
  • Desire for advanced features such as video conferencing and virtual voicemail
  • Increased reliance on remote work and need for seamless communication with employees.

Useful Statistics

  • Small businesses can save an average of 32 minutes per day with VoIP.
  • 86% of customers expect calls to shift seamlessly between channels.
  • VoIP makes it easy to accommodate calls anywhere, allowing companies to increase productivity by up to 20%.
Voice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP)

Our Value Proposition

Implementing our VoIP solution can help drive significant benefits for your business.

  • Increased efficiency and productivity: utilizing advanced features like call routing, virtual voicemail, and video conferencing
  • Cost savings: save up to 30% on phone bills (Source: https://tech.co/business-phone-systems/voip-statistics)
  • Scalability and flexibility: easily scale your communications system up or down based on changing needs
  • Better customer service: using call routing to connect your customers to the right person for timely assistance
  • Stay updated with the latest features and telephony capabilities

Benefits of Partnering with Us

Partnering with our team for VoIP communications provides you with a reliable and experienced IT staff handling your side of communication-systems maintenance, management, and security. We also offer comprehensive support to address any technical issues or concerns that may arise.

Key Features of Our Service

  • Voice and video calls over an internet connection
  • Call routing and forwarding
  • Virtual voicemail
  • Video conferencing
  • Mobile app integration
  • CRM integration for customer data tracking
  • Customizable automated attendants
  • Advanced call analytics and reporting
Voice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP)

Key competitive differentiators

If they’re currently using—or just dropped—another VoIP reseller:

We can’t speak to the levels of service you are (or aren’t) getting from your current/former communications platform provider. But there must be a good reason that you’re talking to us today. (smile here) One of the big differences between us and your current/former communications provider may be that we view communications technologies as a way to help your employees get work done more easily and enable your customers to get the assistance they need more effectively.

software licensing

VoIP (Voice over Internet Protocol) is a technology that uses the internet to carry voice and video signals instead of traditional phone lines. e can set up the system to provide the appropriate level of user control for your industry.

VOIP may eliminate the need for hardware that can result in cost savings for the business.

Yes, we can port your existing phone number to our VoIP system.

Yes, our VoIP solutions are highly reliable and come with backup systems in case of any technical issues.

If you lose access to your internet, our VoIP system has backup solutions in place to help ensure minimal disruption to your business communication.

Yes, international calling is possible with VoIP and often at much lower rates compared to traditional phone systems.

Yes, our team provides training for using our VoIP system to ensure a smooth transition and optimal usage of all features.

We prioritize the security of our clients’ data and have measures in place to protect against cyber-threats.

Quick Tips

  • Highlight the cost-saving benefits of VoIP compared to traditional phone systems.
  • Emphasize the flexibility and scalability of our VoIP solutions.
  • Showcase the advanced features of your VoIP solution, such as video conferencing and virtual voicemail.
  • Share success stories from businesses who have already implemented your VoIP solution.
Voice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP)

Potential Landmines

  • Resistance to change from businesses comfortable with traditional phone systems
  • Lack of understanding about VoIP technology and its capabilities
  • Concerns about data security on the internet
  • Fears that VoIP will make their company “impersonal,” like bigger companies with offsite call centers

Get In Touch Today