IT Help Desk 24/7 : Keep Your Business Running-Candid8

Is your IT department overwhelmed by?

We provide comprehensive IT Help Desk designed to keep your business running smoothly, including:

24/7 Expert Support

We're always here to help, whenever you need us.

Proactive Monitoring & Maintenance

We identify and fix issues before they become problems.

Robust Security Measures

We keep your data safe from evolving cyber threats.

Streamlined Ticketing System

Get the help you need quickly and easily, every time.

Flexible & Scalable Solutions

We tailor our services to your specific needs and budget.

Yearly Plan

Monthly Plan

$ 190 Yearly

Proactive Monitoring
Reporting & Analytics
Identify user issues
Escalate issues upward
Provide initial support
Solve basic usage problems
Manage service desk requests
8 am - 5pm IT help desk support

$ 390 Yearly

Standard+
Troubleshoot technical problems
Security Incident Management
Backup and Recovery
Incident Management
Escalation Management
Troubleshoot hardware & software issues
Configuration changes on user devices
Resolve network connectivity problems
8 am - 5pm IT help desk support

$ 490 Yearly

Advanced +
Dedicated Account Manager
Remote Support
Maintain and optimize IT infrastructure
Ticket Management System
Patch Management
Self-Service Portal
Resolve critical system outages
On-Site Support (As needed)
24/7 IT Help Desk Support

Popular

$ 19 Monthly

Proactive Monitoring
Reporting & Analytics
Identify user issues
Escalate issues upward
Provide initial support
Solve basic usage problems
Manage service desk requests
8 am - 5pm IT help desk support

$ 39 Monthly

Standard+
Troubleshoot technical problems
Security Incident Management
Backup and Recovery
Incident Management
Escalation Management
Troubleshoot hardware & software issues
Configuration changes on user devices
Resolve network connectivity problems
8 am - 5pm IT help desk support

$ 49 Monthly

Advanced +
Dedicated Account Manager
Remote Support
Maintain and optimize IT infrastructure
Ticket Management System
Patch Management
Self-Service Portal
Resolve critical system outages
On-Site Support (As needed)
24/7 IT Help Desk Support

Popular

* Minimum seats of 10 and increment of 10

Enterprise

For custom IT infrastructure ramp-up and software development needs

Having IT problems? We've got you covered.

Long wait times? Not with us!

Get quick and personalized help from our experts.

Tight budget? No worries!

We have affordable plans to fit any budget.

Trouble keeping track of issues?

Our system makes it easy to track and resolve problems.

Worried about security?

We take your security seriously and use the latest technology to protect your data.

Ready to get started?

We’ll discuss your specific needs and show you how Candid8 can help your business thrive.