candid8

Is your IT department overwhelmed by?

IT Help Desk

We provide comprehensive IT Help Desk designed to keep your business running smoothly, including:

24/7 Expert Support

We're always here to help, whenever you need us.

Proactive Monitoring & Maintenance

We identify and fix issues before they become problems.

Robust Security Measures

We keep your data safe from evolving cyber threats.

Streamlined Ticketing System

Get the help you need quickly and easily, every time.

Flexible & Scalable Solutions

We tailor our services to your specific needs and budget.

Yearly Plan
Monthly Plan

Essential

$ 190 Yearly
  • Identify user issues
  • Escalate issues
  • Solve basic usage problems
  • Manage service desk requests
  • 8am - 5pm IT help desk support
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Standard

$ 390 Yearly
  • Standard+
  • Troubleshoot technical problems
  • Security Incident Reporting
  • Incident Management Reporting
  • Escalation Management Reporting
  • Troubleshoot hardware & software issues
  • Configuration changes on user devices
  • 8am - 5pm IT help desk support
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Premier

$ 490 Yearly
  • Advanced +
  • Dedicated Account Manager
  • Remote Support
  • Maintain and optimize IT infrastructure
  • Ticket Management System
  • Patch Management
  • Self-Service Portal
  • Resolve critical system outages
  • On-Site Support (As needed)
  • 24/7 IT Help Desk Support
Popular

Essential

$ 19 Monthly Per User
  • Identify user issues
  • Escalate issues
  • Solve basic usage problems
  • Manage service desk requests
  • 8 am - 5pm IT help desk support
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Standard

$ 39 Monthly Per User
  • Standard+
  • Troubleshoot technical problems
  • Security Incident Reporting
  • Incident Management Reporting
  • Escalation Management Reporting
  • Troubleshoot hardware & software issues
  • Configuration changes on user devices
  • 8 am - 5pm IT help desk support
  •  
  •  

Premier

$ 49 Monthly Per User
  • Advanced +
  • Dedicated Account Manager
  • Remote Support
  • Maintain and optimize IT infrastructure
  • Ticket Management System
  • Patch Management
  • Self-Service Portal
  • Resolve critical system outages
  • On-Site Support (As needed)
  • 24/7 IT Help Desk Support
Popular

* Minimum seats of 10 and increment of 10

Enterprise

For custom IT infrastructure ramp-up and software development needs

Having IT problems? We've got you covered.

Long wait times? Not with us!

Get quick and personalized help from our experts.

Tight budget? No worries!

We have affordable plans to fit any budget.

Trouble keeping track of issues?

Our system makes it easy to track and resolve problems.

Worried about security?

We take your security seriously and use the latest technology to protect your data.

IT Help Desk

Ready to get started?

Contact us today for a free consultation!
We’ll discuss your specific needs and show you how Candid8 can help your business thrive.